Refund policy

Returns & Refunds

All sales are final. We do not accept returns or exchanges for a change of mind, an unwanted item, or an incorrectly selected size or style, unless required by applicable law.

Damaged, defective, or incorrect items

If your item arrives damaged, is defective, or is not what you ordered, please contact us as soon as possible with your order number, a description of the issue, and clear photos where available. We will review the issue and arrange an appropriate replacement or refund at no cost to you.

How to contact us

Email pasinhasan8@gmail.com before sending an item back so we can provide return instructions. Do not send returns to the address on the shipping label unless we instruct you to do so.

Refunds

Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund.

Order changes and cancellations

You may cancel your order at any time before it is handed over to the shipping carrier. To request a cancellation, email pasinhasan8@gmail.com with your order number. Once your order has been handed over to the shipping carrier, it can no longer be cancelled. For order changes, please contact us as soon as possible before shipment.

Your statutory rights

This policy does not limit any rights or remedies you have under applicable consumer protection law, including rights relating to defective, misdescribed, or undelivered goods.